Return & Exchange Policy

1. We offer a 1-week checking warranty on all of our products. Our customers can easily exchange in case the product is delivered damaged or faulty. 

2. Any complaint must be raised with a short video and pictures at toynixonline@gmail.com or WhatsApp at 03300497510.

3. Refund & Exchange will be entertained if we are informed within 2 days of delivery. In case of return customers will have to send us the product back to the return address mentioned on the package slip within 3-4 days, and the refund will be initiated within 48hrs to the bank account provided by the customer. Rs. 200 will be deducted as a one-way delivery charge on orders availing free delivery.

4. Colors may vary upon delivery of your merchandise. (Unless you have paid extra for the desired color) colors are not covered under any Exchange or Refund Policy.

5. Do not put tape or stickers on the manufacturer’s box.

6. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.

7. For further queries about exchanges and returns, please contact us at toynixonline@gmail.com  or WhatsApp at 03300497510.