Return Policy

1. We offer a 1-week checking warranty on all of our products. Our customers can easily exchange in case the product is delivered damaged or faulty. The product will be picked up from the customer's address within 3-4 days in exchange for a new one.

2. Any complaint must be raised with a short video and pictures at
toynixonline@gmail.com or WhatsApp at 0332 2526986.

3. Refund & Exchange for not liking the product will be entertained if we are informed within 2 days of delivery. Customers will have to send us the product back to the return address mentioned on the package slip within 3-4 days, and the refund will be initiated within 48hrs to the bank account provided by the customer. Rs. 250 will be deducted as a one-way delivery charge.

4. Colors may vary upon delivery of your merchandise. (Unless you have paid extra for the desired color) colors are not covered under any Exchange or Refund Policy.

5. Do not put tape or stickers on the manufacturer’s box.

6. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.

7. For further queries about exchanges and returns, please contact us at toynixonline@gmail.com  or WhatsApp at 0332 2526986.